How to replace a leaking flexi hose under a sink

Replace a leaking under-sink flexi hose correctly. Isolate water, remove worn braided lines, and install WaterMark AS/NZS 3499 hoses to AS/NZS 3500 standards.

Quick answer

To replace a leaking under-sink flexi hose, isolate the water at the mini stop, drain the line, and remove the faulty connector using an adjustable wrench. Install a compliant AS/NZS 3499 WaterMark hose hand-tight plus a quarter turn. Never use thread tape on captive rubber cone washer fittings.

Skill level
Intermediate
Time
0.5–1.5 hours
Trade
Plumbing
Updated
1 November 2026

Tools you will need

  • Bahco 9071 200 mm - Adjustable Wrench
  • Knipex 87 01 250 Cobra - Water Pump Pliers
  • Ridgid 2006 Faucet and Sink Installer - Multi-Purpose Basin Tool
  • Milwaukee M12 LED Stick Light - Cordless Inspection Light
  • Rothenberger 67022 - Compact Plastic Drain Tray
  • Abey Australia WaterMark 1/2-inch BSP - Stainless Steel Braided Flexi Hose
  • Apex 500 kPa - Pressure Limiting Valve

πŸ”§ Replacing a Leaking Flexi Hose Under a Sink β€” Professional Trade Guide

Plumbing work in Australia must be performed by a licensed plumber. This guide explains the process and helps you select the right tools and materials.

What is involved in replacing a leaking flexi hose under a sink?

Replacing a leaking flexi hose under a sink is a routine but high-priority maintenance task, particularly where braided connector failures, weeping crimp collars, split liners, or deteriorated sealing washers are causing active leakage. The correct repair involves isolating the supply, confirming thread compatibility and pressure rating, replacing the connector with a compliant flexible hose, and testing in accordance with the PCA and AS/NZS 3500 requirements.

For Australian installations, use only compliant flexible connectors suitable for potable water, with correct end configurations and pressure/temperature ratings for the application. Flexi hoses are not to be twisted, kinked, overstressed, or used outside manufacturer bend radius limits.

What skill level is required to replace a flexi hose?

Intermediate β€” Estimated time: 0.5–1.5 hours

What tools are essential for replacing a flexi hose?

Adjustable spanners, typically 150 mm and 250 mm
Basin spanner or tap backnut tool for restricted under-sink access
Multigrips / water pump pliers
Torch or rechargeable inspection light
Bucket or shallow drain tray
Absorbent rags / towels
Thread pitch gauge or thread identification kit where thread type is uncertain
Tape measure
Marker pen
WELS-compliant pressure gauge kit if investigating contributing high pressure
Isolation key or stop tap key if required at meter/valve location

What materials are needed for a flexi hose replacement?

Replacement braided flexible hose, WaterMark approved, correct length and end configuration
Common sizes as applicable:
15 mm nominal tap connection flexi hose
1/2" BSP female x 1/2" BSP female
1/2" BSP female x M10/M12 male tap tail configuration where applicable
New sealing washers if required by hose design
Mini stop valve or angle stop valve, 15 mm, if existing isolation valve is faulty
PTFE tape only where specified for tapered threaded joints; not for sealing captive washer flexi connections
Fibre or rubber washers to suit valve/connector arrangement where applicable
Replacement olives/compression components if associated stop valve work is needed
Labels/tag for isolation if working in multi-occupancy or commercial environment

Safety Requirements

Plumbing work in Australia must be performed by a licensed plumber. This guide explains the process and helps you select the right tools and materials.
Isolate the water supply before disconnecting any flexible connector.
Confirm whether the leaking hose is on cold, tempered, or hot water. Hot water lines may discharge at scalding temperatures.
Do not reuse visibly damaged, kinked, corroded, or over-aged braided hoses.
Gas work requires a separate gas fitter licence. Do not confuse water flexi connectors with gas appliance connectors.
Check compliance with the PCA and AS/NZS 3500, particularly support, accessibility, pressure control, and approved materials.
Use only WaterMark-certified products suitable for potable water.
In apartments or commercial sites, confirm local isolation points and building procedures before shutting down supply.
Reference state licensing requirements as applicable: NSW Fair Trading, VIC VBA, QLD QBCC, WA Building Commission.

Step-by-Step Guide

Step 1: Assess the leak source

Identify the exact failure point before removing anything. Common leak points include the crimped ferrule at the braided hose end, the captive nut connection at the stop valve, the tap tail connection, a split inner liner, or seepage from a faulty mini stop.

Wipe the area dry and pressurise briefly if needed to confirm the source. Check whether the leak is from:

the hose body
the crimp collar
the thread connection
the valve spindle/bonnet
adjacent trap or sink waste work misidentified as a supply leak

If the hose has ballooned, kinked, corroded, or shows braid distortion, replace it immediately rather than attempting to reseal.

Step 2: Isolate the water supply

Shut off the local under-sink mini stop or angle stop valve where fitted. If the valve does not fully isolate or begins leaking at the spindle, isolate at the property main.

Open the mixer or tap to relieve pressure and drain residual water. Place a bucket and rags under the work area before loosening any connection.

πŸ’‘ If the local valve is unserviceable, this is often the right time to replace it with a compliant 15 mm quarter-turn mini stop for future maintenance access.

Step 3: Confirm hose specification and connection type

Before removal, identify:

hose length
end type
thread size
thread gender
sealing method
hot/cold application
pressure and temperature suitability

Most under-sink connectors are 1/2" BSP at the valve side, but tap-side configurations vary widely, including fixed female swivel ends or mixer-tail thread connections such as M10 or M12.

Measure the installed hose along its natural run, not stretched tight. Select a replacement long enough to form a gentle curve with no tension. Avoid excessive slack that may cause rubbing or trapping.

Step 4: Remove the leaking flexi hose

Use one spanner to support the valve or tap tail and a second to loosen the swivel nut. This prevents torsional loading on copper tube, mini stops, or mixer bodies.

Disconnect the hose carefully and inspect both mating faces. Remove any old washer fragments, debris, scale, thread sealant contamination, or damage at the sealing face.

If the stop valve outlet is loose in the wall or mounted on unsupported tube, stabilise it before proceeding. Do not allow branch pipework to twist.

Step 5: Inspect associated components

Check the condition of:

mini stop/angle stop valve
tap tails
sealing seats
cabinet penetrations
adjacent hoses if a mixer has paired hot and cold supplies

Where one hose has failed due to age, the matching hose may be near end-of-life as well. On trade maintenance work, it is often prudent to replace both hot and cold braided connectors if they are of similar age and condition.

Also check static pressure if there is evidence of repeated hose failures. Excessive pressure may require a pressure limiting valve under AS/NZS 3500 conditions.

Step 6: Install the new flexi hose

Fit the replacement hose by hand first to avoid cross-threading. Ensure any captive washer is correctly seated. Tighten to manufacturer specification; where no torque data is supplied, tighten firmly without over-compressing the washer or damaging the swivel nut.

Important installation rules:

no twisting of the hose during tightening
no kinks
maintain manufacturer minimum bend radius
no abrasion against cabinet edges or sharp surfaces
no stretching under tension
no contact with hot surfaces or moving parts

Where connecting to a mixer tail first, secure that end and then connect the valve end while keeping the hose in a natural relaxed curve.

πŸ’‘ A properly installed braided hose should sit in a smooth loop, not a corkscrew.

Step 7: Reinstate supply and pressure test

Close the tap outlet, then slowly reopen the isolation valve or main supply to avoid hydraulic shock. Pressurise the hose gradually.

Inspect all joints with a torch and dry tissue or rag. Run both hot and cold water for several minutes, then recheck under static and flowing conditions.

Look for:

weeping at swivel nuts
seepage at tap tails
valve spindle leaks
movement or vibration under flow
cabinet base moisture indicating an unrelated leak source

If a joint weeps, isolate again and rectify the sealing issue. Do not continue tightening blindly.

Step 8: Final compliance and service checks

Confirm the hose is accessible for future maintenance and not concealed in a manner contrary to good service practice. Ensure there is no mechanical strain on the connection and that the valve remains operable.

Where relevant, check delivered water temperature requirements, especially if the under-sink outlet is connected to tempered hot water serving sanitary fixtures. If this work formed part of broader maintenance, document product details and date of replacement for future asset records.

πŸ’‘ For rental or strata maintenance, noting the brand, hose length, and install date helps reduce repeat emergency call-outs.

Common Mistakes to Avoid

1.Installing a hose that is too short, causing constant tension at the fittings.
2.Twisting the braided hose during tightening, which shortens service life and can cause premature failure.
3.Reusing old sealing washers or attempting to seal a washer-type connection with excessive PTFE tape.
4.Overtightening swivel nuts and damaging captive washers, threads, or valve bodies.
5.Replacing only the hose when the actual fault is a leaking mini stop valve, damaged tap tail, or excessive water pressure.

Pro Tips

1.Replace paired hot and cold flexi hoses together where both are of similar age and brand, especially on older mixer installations.
2.Use quality WaterMark-approved connectors from established brands such as Bromic, Brasshards, FIX-A-TAP Pro, or OEM mixer-specific hoses where required.
3.Check whether the existing hose routing violates bend radius requirements; many repeat failures are installation-related rather than product-related.
4.On high-pressure sites, verify whether a pressure limiting valve is required under AS/NZS 3500 to protect taps, hoses, and appliance solenoids.
5.Where water damage has occurred, inspect cabinet flooring and surrounding finishes early and advise the client promptly to limit secondary damage claims.

Recommended Tools

Knipex Cobra multigrips β€” excellent control in tight under-sink spaces
Rothenberger basin wrench β€” useful for restricted mixer and tap tail access
Bahco adjustable wrench set β€” reliable for supporting valves and tightening swivel nuts
Milwaukee rechargeable inspection light β€” improves leak identification during testing
FIX-A-TAP thread gauge / plumbing repair kit β€” helpful for matching replacement hose ends quickly

⚠️ Safety

Hot water can cause burns; verify line temperature before cracking fittings.
If the isolation valve fails, shut down at the main immediately.
Never install damaged or unapproved braided hoses.
Gas work requires a separate gas fitter licence.

πŸ”’ Licensing

Plumbing work in Australia must be performed by a licensed plumber. This guide explains the process and helps you select the right tools and materials. State licensing oversight includes NSW Fair Trading, VIC VBA, QLD QBCC, and WA Building Commission.

Frequently asked questions

How do you replace a leaking flexi hose under a sink?
To replace a leaking flexi hose, isolate the water supply at the mini cistern stop, depressurise the tap lines, loosen the retaining nuts using an adjustable wrench, and discard the degraded line. Thread on a new WaterMark-certified hose hand-tight plus one full quarter turn. Avoid twisting the stainless steel braid during final tightening.
Can a homeowner legally replace a flexi hose in Australia?
Homeowners cannot legally replace flexible water hoses connected to mains drinking water in Australia. Under the Plumbing Code of Australia and state licensing laws, replacing pressurised pipework is regulated plumbing work. Property owners may isolate the isolation valve during an emergency, but installation must be certified by a licensed plumber.
Do you need thread tape on flexi hose fittings?
Thread seal tape must never be used on the swivel nuts of a flexible hose. The joint seals using an internal captive rubber cone washer compressed against the flat face of the fitting. Applying PTFE thread tape prevents the nut from seating square, resulting in damaged threads and water leaks.
Why do braided flexible hoses burst or leak under sinks?
Braided flexi hoses fail prematurely due to chemical corrosion from household cleaners, excessive water pressure above 500 kPa, or mechanical twisting during installation. Stored chlorine and ammonia fumes degrade the stainless steel 304 wire weave. Once the external braiding corrodes, the inner EPDM rubber tube expands, splits, and bursts.
How often should flexible tap connectors be replaced in Australia?
Flexible tap connectors should be inspected every 12 months and replaced every 5 to 10 years depending on the manufacturer warranty. Insurance Council of Australia statistics show that burst flexible hoses cause thousands of internal household flooding claims annually. Installing premium PEX-lined braided hoses extends operational service life significantly.
What Australian standard applies to under-sink flexible connectors?
Under-sink flexible connectors must comply with AS/NZS 3499 for flexible hose assemblies and be installed per AS/NZS 3500.1 Water Services. All replacement units must feature a legible WaterMark stamp. Maximum static water pressure must not exceed 500 kPa at the fixture outlet in accordance with national plumbing regulations.

Written by Pipey, the Plumbing specialist at QLD.Tools.